The world of Customer Success is evolving faster than ever. From driving renewals and expansions to leading AI strategies, the role of a CSM is becoming more complex—and more exciting. But with so many opportunities, how do you navigate your career path? What’s your North Star?

In this session, we’ll:
✅ Break through outdated career path thinking.
✅ Explore how to align your unique talents and passions with the evolving demands of CS roles.
✅ Reflect on what truly drives you—and how to make conscious career decisions that light you up.

Whether you’re feeling overwhelmed by the need to upskill, unsure about your next move, or just curious about how to thrive in this dynamic field, this webinar is for you.

Why attend? 
💡 Gain clarity on your career direction.
💡 Learn how to balance the demands of modern CS roles with your personal values.
💡 Walk away with actionable insights to make confident, purpose-driven career choices.

Meet you hosts:
Nicole helps you if you are looking for a career that aligns with your unique offering and who you are.
Thomas is a Customer Success leader, helping scale-up companies to build their post-sales functions.
Both share their passion to help other professionals to thrive in line with their values and passion.